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prodigalbabe
Member since:
2002-02-22 18:58:27 |  posted: 2002-02-22 19:06:32
Nortel Extranet Client
4.10
----------
I am running XP Pro. Had
to do some reinstalls
lately and when I tried
to reinstall the client,
it says "Failed to get
registry key for
NT_IPSECSHM:" and then a
folder that has long
since deleted by the
office tech people who
were unable to resolve
this problem.
I have
tried everything I can
think of to resolve this
and I REALLY don't want
to reinstall the
OS.
Any help would be
greatly appreciated. | demet124
Member since:
2002-02-23 00:42:29 |  posted: 2002-02-23 21:52:20
clear registry
----------
Have you tried
searching NT_IPSECSHM on
registry? Coz you don't
actually need this
directory, so to search
for it when you found it,
delete it! so once you
run XP pro again, it will
create a IPSEC compatible
to your system... | prodigalbabe
Member since:
2002-02-22 18:58:27 |  posted: 2002-02-24 02:59:00
Tried that
----------
I tried that and a number
of other things. No
matter what I did in the
registry, it still threw
the same error. I ended
up reinstalling the OS
this morning. From what
I've seen on the usenet,
that seems to be the only
solution. | demet124
Member since:
2002-02-23 00:42:29 |  posted: 2002-02-24 20:51:11
I don't think so....
----------
Yeah! just try it and
hope it'll work.. | demet124
Member since:
2002-02-23 00:42:29 | posted: 2002-02-27 22:14:59
..........
----------
................ | phildom
Member since:
2001-11-20 10:00:00 | posted: 2002-03-01 13:59:02
Nortel Extranet Client
4.10
----------
Trouble Shooting
Guide:
“Failed to
get registry key value
for NT_IPSECSHM:
System\CurrentControlSet\
ENUM\ROOT\NT_IPSECSHM\000
0\Driver. Click OK to
continue.
1. T
he software is either
downloaded from the
internet, an intranet, or
installed using media
such as a cd-rom. Go to
the directory on your
computer where the VPN
client software is
located. Ex: c:\VPN
(This is where I had
downloaded and unzipped
the program
files.)
2. Execute the
installer file. This
file is named
“setup”.
3. Choose the
default settings for all
otions, unless you
require fine-tuning.
Choose: NEXT – YES – NEXT
– NEXT – “Install and run
as application (default)”
– NEXT. The machine
will install the program
files, the drivers, and
create the icons and
shortcuts. Choose: NEXT
– Restart (yes) – Finish.
And the machine will
reboot. This is the
normal way it
installs.
4. If you
encounter a problem
during the installation
of the driver files, it
will look like this:
“Failed to get registry
key value for
NT_IPSECSHM:
System\CurrentControlSet\
ENUM\ROOT\NT_IPSECSHM\000
0\Driver. Click OK to
continue.
5. The next
screen will read: “The
extranet access client
IPSEC adapter
installation has failed
due to an inconsistency
in the registry. Please
contact Nortel Networks
customer support
organization with this
problem. Please indicate
the registry entry which
resulted in the error.”
Click OK to
continue.
6. The
installation program will
exit and you are returned
back to the desktop where
you started the
program.
7. Start the
registry editor by going
START – RUN –
REGEDT32.
8. Navigate
to HKEY_LOCAL_MACHINE –
System –
CurrentControlSet – ENUM
– ROOT –
NT_IPSECSHM
9. Permit
yourself to perform
changes to the registry
by ensuring that
NT_IPSECSHM is
highlighted and choose
SECURITY –
PERMISSIONS.
10. The
permissions for the key
will appear. Ensure that
“Everyone” is
highlighted, and check
the box next to “Full
Control” under the allow
column. Click OK, and
now you are able to make
changes on this key and
it’s
sub-keys.
11. Select
the Key “0000” below
NT_IPSECSHM, and you will
be presented with all the
details concerning the
IPSEC
adapter.
12. Check the
details pane at the
right. You will notice
the absence of the entry
“Driver : REG_SZ :
{4D36E972-E325-11CE-BFC1-
08002BE10318}\0008
13.
This line is essential
to link the driver to the
adapter. With the “0000”
highlighted in the left
pane, choose EDIT – Add
Value. Enter “Driver” as
the value name, and make
sure that REG_SZ is the
data type. Choose OK to
proceed.
14. Highlight
the “Driver : REG_SZ : “
in the right pane, choose
EDIT – STRING from the
menu. Enter the value:
{4D36E972-E325-11CE-BFC1-
08002BE10318}\0008 in
the field for “value”.
Click OK to
proceed.
15. Since all
registry changes are made
real-time, you do not
have to reboot. Close
the registry
editor.
16. Again, go
to the directory where
your VPN files are stored
and run the “Setup” file.
The procedure will run
through it’s course and
all files, drivers, and
icons will be
installed.
17. Reboot
the computer when
requested. Upon
restarting, you will be
able to continue setting
up the client for
connectivity to
network.
18. Smile –
This wasn’t as easy to
solve as it sounds.
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