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Topic: DNS CONTROL FOR VPN NETWORK [New Topic]  [New Reply]
 Author  Message
espectations
Member since:
2007-01-16 03:29:06
  posted: 2007-01-16 03:43:43
DNS control for VPN network
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Hi,

I am based in South Africa and does online marketing, web design and hosting for my clients here. I host on servers in North America as our local ISP's are just not up to standard as far as I am concerned.

In November one of my clients of 4 years advised me that they are setting up a VPN which is a good thing I am all for it.

They got a third party company to set up their VPN - the purpose of course is to improve communications internally and mainly sort out and standardise the email.

The VPN consultants advised my client that they need our DNS to point to their servers - if they do not have control over the DNS aparently they cannot take responsibility.

I am no expert in VPN but as far as I understood, they changed the DNS to point to the hosting company of their choice and pointed the A-records back to the servers in North America so that we could continue to do the hosting where we have it right now.

The company in North America requires the DNS to point to their servers and between the two companies we do not seem to get a decent answer.

As a result I have no idea where the servers are pointing to at this stage.

I am looking for a third opinion on this topic. We have been facing a lot of problems since the DNS have been changed to the VPN consultants' preferred hosting company.

The clients' web site was also down for more than a week between Xmas and New year and it cost us dearly as far as rankings were concerned.

I would really appreciate some input from independant consultants.

Let me know if you need more info - I will give you what I have.

Kind regards
Marinda Botha

 
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